Terms & Conditions

1) SESSION FEES
The Dog Photo Shop does not charge a fee for in-store photo shoots. The photo shoot is free for you, the customer, however this does not include any prints or digital downloads. These can be purchased at a later date, as advised by the photographer on the day of the shoot. We may, on occassion run special charity events where we reserve the right to ask for a small donation to our chosen charity in exchange for the photo shoot. This will be advertised in advance. Private sessions can be booked, however these are chargeable at a rate to be agreed by both parties. This may vary dependant on area and availability.

2) SESSION
The Dog Photo Shop photographer shall be entitled to use their judgement regarding the style and flow of the session. This includes but is not limited to poses, props and number of images taken. Due to the willingness of subjects it may not be possible to capture all the pictures requested, or images to the client’s full expectations. In the event of uncooperative pets at a session of any kind, for any reason, The Dog Photo Shop may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for their pets at all sessions.

3) PRICE OF PRODUCTS
The Dog Photo Shop will aim to provide each client with a full price list on the day of the photo shoot. These prices and any special offers will be available for clients to order their chosen images on the viewing day, as advised by our photograher at the photo shoot. Special offer prices will not be available after this date. Please ensure that you understand what you are ordering prior to placing an order. Fees paid for private shoots are for the shoot only and does not include any prints, unless specifically agreed in writing at the time of booking.

4) FULFILLMENT OF OBLIGATIONS
The Dog Photo Shop shall not be liable to the Client for any failure, in whole or in part, to fulfil their obligations where failure arises as a result of an event or circumstances beyond their control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. The Client understands and accepts that the photographic coverage will be as The Dog Photo Shops' professional expertise determines. Special requests are not binding instructions although every effort is made to comply with the Client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Ther Dog Photo Shop shall be limited to a full refund of all monies paid.

5) ARTISTIC INPUT ~ IMAGES
The Dog Photo Shop shall be entitled to use their judgement regarding the style and artistic input in the production of pictures. The editing process is a large part of the finished image and reflects the artistic style of The Dog Photo Shop. Images are fully edited before presenting to Client. Additional edits are carried out at the discretion of The Dog Photo Shop, and we reserve the right to charge the Client for additional editing to cover time involved. Raw files are not available for purchase by the client.

6) PROOFS/VIEW AND ORDER SESSION
There is no guarantee that any particular number of proofs will be produced. Proofs will be available for your view and order session at the same pet store, usually on the weekend following the photo shoot. All orders are due at this time. The Dog Photo Shop will aim to select a minimum of 5 images for your slideshow presentation. The Dog Photo Shop is not obligated to provide the client with any images that are not already presented to them. The client is responsible for viewing and ordering at the in-store viewing session. For all orders, payment is due in full at time of order. All orders are final and cannot be changed or refunded for any reason.

7) COPYRIGHT & REPRODUCTION
Copyright is retained by The Dog Photo Shop at all times throughout the world. No image can be copied, scanned or reproduced in any form whatsoever without the prior consent of The Dog Photo Shop. The Client may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without the written permission of The Dog Photo Shop. Permission to reproduce a picture for personal use (not commercial) is granted to the Client by The Dog Photo Shop only when digital images jpegs are purchased and paid in full by the Client to The Dog Photo Shop.

8) USE OF PICTURES
The Dog Photo Shop retains the right in all cases to use any pictures for the purposes of social media, advertising and website portfolio. 

9) RECEIPT OF PORTRAITS, WALL ART OR PRODUCTS
All orders are presumed to have been received in good condition unless the Client notifies The Dog Photo Shop in writing of any discrepancy or error within 14 days of receipt.

10) COOLING OFF PERIOD
All prints, canvases, keyrings, frames, etc. are non-refundable. Orders cannot be cancelled due to the custom nature of the products. Orders are made to the Client’s personal specification, (i.e. image number, print size, etc.), the Client does not have the right to a cooling off period. By placing an order with The Dog Photo Shop you are committing to buy the ordered products.

11) RETURNS POLICY
Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the Client. Returns will not be considered for incorrectly ordered items or items ordered in error. Images are printed as shown to you on screen at the time of ordering. If you require any additional edits then these must be requested at the time of ordering. No edit requests can be accepted after an order has been placed or received by the client.

12) DELETED IMAGES
At our descretion, all non-purchased images are deleted 4 weeks after your view and order session or 3 months after the photography session, whichever is sooner.

13) Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in studio or on location without express permission from The Dog Photo Shop.

The Dog Photo Shop

The Dog Photo Shop are a company specialising in in-store dog photography. We know that you love your dogs as much as we love ours and that is why we are sure that you will adore what we have to offer. We are currently visiting pet shops in towns and cities across the UK where you will be able to visit us to have beautiful pictures taken of your dog. There is no obligation to buy and your favourite photo will be entered in to a competition to win some great prizes. Check out our events tab or facebook page to see where we will be this weekend.

Contact Us

0800 689 3529
enquiries@thedogphotoshop.co.uk

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